Support
Need help with Worklog Rescue? We’re a small team and we read every message. Here’s how to reach us and what to expect.
Contact us
Reporting a bug or requesting a feature
Email support@worklogrescue.com with as much detail as you can. To help us resolve it quickly, please include:
- What you were trying to do, and what happened instead
- The screen you were on (Calendar, My Month, the issue panel, Settings, Team)
- Your browser and operating system
- A screenshot or screen recording, if you can
- The approximate date and time, so we can cross-reference logs
Before you contact us
Our documentation covers installation, the main screens, common workflows, and a FAQ that answers the most frequent questions — including data handling, holiday-calendar setup, part-time schedules, and how submission works. It’s often the fastest way to an answer.
Security and privacy
To report a security issue, email security@worklogrescue.com. We acknowledge security reports promptly and do not pursue legal action against good-faith researchers.
For privacy questions or data-subject requests, email privacy@worklogrescue.com, or see our privacy policy.
About Worklog Rescue
Worklog Rescue is an Atlassian Forge app for Jira Cloud, published by Verro Labs. It runs entirely inside Atlassian’s infrastructure and makes no external network calls. See the documentation and privacy policy for details.